All of the information you need regarding your rights and coronavirus
On this page we have organized the information you need to know regarding your rights and the coronvirus outbreak in Israel. It is important to stay updated on the Ministry of Health website and on the designated telegram channel. Please note: On 16.03.2020 the government and Ministry of Finance publicized a set of decisions. As soon as we have exact details we will update this website. Please wait patiently. You can see follow the updates on the Coronavirus updates log.
Employees
- A Guide for Employees During the Coronavirus Outbreak Crisis
- Overtime Employment of Workers During the Coronavirus Crisis
- Reduction of Wages or Job Scope because of the Coronavirus Outbreak
- Information for an Employee Sent on Unpaid Leave because of the Coronavirus Outbreak
- Unpaid Leave
- Unemployment Payment for Employees Sent on Unpaid Leave because of the Coronavirus Outbreak
- Relief for Employees who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Guide for Issues Related to Job Dismissal
- Unemployment and Unemployment Rights
- Extending tax coordination (Teum Mas) certificates for the 2019 tax year - on the Tax Authority website
- Workers' Union (Histadrut) Information hotline *2383.
Freelancers and Self-Employed
- Important Information for Self-Employed and Freelance Workers in Light of the Coronavirus Outbreak
- Delay in VAT Reports and Payments on the Israel Tax Authority website
- Request for Reduction of National Insurance Payment Advances
- Relief for Employees who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Unemployment Pay for Tour Guides in Light of the Coronavirus Outbreak on the National Insurance Institute website
- Unemployment Pay for Lecturers, Guides and Teachers on the National Insurance website
- Regulatory Relief for Fire and Rescue Services
- The Agency for Small and Mid-size Businesses hotline - *8794
Employers, Companies and Non-Profit Organizations
- Important Information for Employers in Light of the Coronavirus Outbreak
- Guide for Non-Profits Organizations and NGOs
- Overtime Employment of Workers During the Coronavirus Crisis
- Reduction of Wages or Job Scope because of the Coronavirus Outbreak
- Sick Days for a Parent to Care for Offspring with Disabilities
- Delay in VAT Reports and Payments on the Israel Tax Authority website
- Request for Reduction of National Insurance Payment Advances
- Online Contact form for Employers with Questions Regarding Employment of Foreign Workers and Palestinians on the Population and Immigration Authority website
- Loans for Small and Mid-size Businesses Suffering because of the Coronavirus Outbreak on the Ministry of Finance website
- Regulatory Relief for Fire and Rescue Services
- The Agency for Small and Mid-size Businesses hotline - *8794
Home Quarantine
- Obligation of Home Quarantine for People with Suspected Coronavirus
- Sick Days for Employees in Quarantine due to Coronavirus
- It is Prohibited to Fire an Employee who is absent from Work because of Quarantine for Suspected Coronavirus
- Long Term Care Benefit Recipients will Receive Money instead of Care Hours During Coronavirus Quarantine Periods
- Home Quarantine Guidelines on the Ministry of Health website
- Note from the Ministry of Education to Parents of Children in Quarantine
- Children who Miss School are Exempt from Sick Notes for Schools and Kindergartens
- Absence of National Civil Service Volunteers because they are in Quarantine
- Request to Cancel a Fine Incurred for Violating Home Quarantine, Failure to Report Quarantine or Prohibited Gatherings
Exemptions for People in Quarantine
- Employment Services: People seeking work are exempt from going to the employment office
- Law Enforcement and Collection Authority: Hearings and submissions are postponed
- IDF (Meitav): Drafts
- The National Insurance Institute:
- The Justice Ministry: hearings and court hours
- The Ministry of Labor, Social Services and Social Welfare: [https://www.gov.il/he/departments/news/molsa-news-spokesperson-17-03-2020 Services for senior citizens (as an alternative for day care centers)
- The Ministry of Transportation and Road Safety: Driving classes are postpones and drivers and vehicle licenses will be automatically renewed
- Ministry of Religious Services: Funerals, Weddings, Mikvas
- Housing and Construction Authority: Leniencies for people receiving a "tenant prices"
- The Internal Security Authority: Renewing Firearms' Licenses/Refresher Courses for those with Licenses
- The Ministry of Health: Government Licensing Exams are Postponed
Foreign Workers and Nursing Care Workers
- Important Information Regarding the Employment of Foreign Workers during the Coronavirus Crisis
- Important Information for Long-Term Care Benefit Recipients during the Coronavirus Crisis
- Long Term Care Benefit Recipients will Receive Money instead of Care Hours During Coronavirus Quarantine Periods
- Visa extensions for foreigners living in Israel on the Population and Immigration Authority website
- Online Contact form for Employers with Questions Regarding Employment of Foreign Workers and Palestinians on the Population and Immigration Authority website
Obligations and Payments
- Relief for Employees who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Relief for Self-Employed workers who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Exemption or reductions of monthly payments for employees and self-employed individuals who are undergoing bankruptcy insolvency proceedings on the Commissioner for Insolvency Proceedings website
- Delay in VAT Reports and Payments on the Israel Tax Authority website
- Assistance for the Financial Banking Framework on the Bank of Israel website
- Freezing Mortgage Payments: Bank Leumi, Bank HaPoalim
- Postponement of monthly payments for those in insolvency and bankruptcy proceedings that are obligated to present to the bank on the Commissioner for Insolvency Proceedings website
Consumerism and Public Transportation
- Israel Consumers Council - Consumer Hotline 1-700-727-888
- Flight, Hotel and Vacation Cancellations because of Coronavirus on the Consumer Protection and Fair Trade Authority]
- Rights of Consumers when Canceling Travel Plans because of Coronavirus on the Israel Consumers Council website
- Flight, Hotel and Travel Services Abroad Cancellations Initiated by the Service Providers
- Canceling a Consumer Transaction
- Long-Distance Cancellation of a Purchase
- Beginning 17.03.2020 public transportation can no longer be paid for in cash on the Transportation and Road Safety Authority website
- Public Transportation Guidelines on the National Authority for Public Transportation
Informational Videos
Government agencies
| Government Agencies | Call Center | Expedited Services |
|---|---|---|
| The Ministry of Health | Kol HaBriut hotline [tel:*5400 *5400 ] | |
| Municipal Hotline (in most cases) | 106 | |
| Home Front Command | Call Center for Civil (non-medical) Emergencies 104 | |
| Employment Services | *9687 | Initial online report to the employment office |
| The National Insurance Institute | *[tel:*6050 *6050 ]
|
Unemployment pay claim online claim form |
| The Agency for Small and Mid-size Businesses | Maof businesses hotline [tel:*8794 *8794 ] | |
| SHAYAL (Guidance for Citizens) | 118 (Unemployment, unpaid leave, consumerism etc.) | Contact through Facebook |
| The Ministry of Labor, Social Affairs and Social Services | Social Services hotline 118 | |
| The Israel Tax Authority |
|
|
| The Population and Immigration Authority | National Information and Service hotline [tel:*3450 *3450 ] | Online contact form on corona related topics for foreign workers/Palestinians |
| The Ministry of Education | *Hotline for Parents and Students | |
| The Office for Social Equality | Senior Citizens center hotline [tel:*8840 *8840 ] | Online contact for for the senior citizens center |
| The Authority for the Rights of Holocaust Survivors | Holocaust Survivors Services Center hotline [tel:*5105 *5105 ] |
Aid Organizations - Designated Centers
Information, Guidance and Support
| Organization | Center details and website link | Hotline number |
|---|---|---|
| United Hatzalah, Israel Association of Community Centers, and Lev Echad | Emergency Hotline for Humanitarian Assistance During the Corona Crisis | 1221 (no star) |
| The New Workers Union (Histadrut) | Information hotline regarding rights in the workplace during the coronavirus crisis | *2383 |
| "Be-Atzmi" On My Own | Emergency hotline for coping and support in the area of employment | *2119 |
| The Israel Bar Association | Initial legal assistance in issues related to family, labor, National Insurance and execution laws | 050-5588072 (whatsapp) |
| Chasdei Lev | Hotline for Tools and Tips for Good Financial Family Conduct | 077-3377930 ext. 3 |
| Israel Consumers Council | Consumer Services Hotline | 1-700-727-888 |
| Tene Briut | Amaharit Hotline for Coronavirus Related Questions (prevention, protection and Ministry of Health guidelines). Sun-Thurs 8:00-21:00 | 04-6323544 |
| Rotem Center and Yated Program | Yated Call Center for Adolescents in Hebrew and Arabic | List of call center numbers |
| HMO Emotional Support Hotlines | "Clalit" | * *2700 extension 8, 3
|
| Eran and the Israel Trauma Coalition | Help hotline for those suffering from corona related anxiety | 1201 ext. 6 |
| Tamar - Eran and the Israel Trauma Coalition | Arabic help hotline for those suffering from corona related anxiety | 1201 ext. 2 |
| Sahar - Online Assistance and Support | Digital support and emotional assistance for people in emotional distress | |
| "A New Dawn in the Negev" | Emergency hotline for the Bedouin population to help cope with the coronavirus crisis The hotline is open on Sun.-Thurs. from 10:00-16:00. | 08-9966561 |
| ENOSH | Hotline for parents and adolescents age 12-25 suffering from emotional crisis | 054-9299723 |
Assistance for those in home quarantine
| Organization | Center details and website link | Hotline number |
|---|---|---|
| Appleseeds Academy in conjunction with the Ministry of Social Equality and other organizations | Assistance for people people who need help with technology (Using Zoom, filling out online forms, etc) | *055 -2750238 for Hebrew (call the number or text the word "help")
*055 -2750239 for Arabic (call the number or text the word "help") |
| United Hatzalah, Israel Association of Community Centers, and Lev Echad | Emergency Hotline for Humanitarian Assistance During the Corona Crisis | 1221 (no star) |
| Yad Sarah | Delivery of medical equipment to the house | 02-6444639 |
| Lev Echad | Assistance with shopping, gathering medications etc. | 02-6762044 |
| Friends for Health | Medications for Home-bound Individuals | 054-7123930 |
| Dor L'dor | Personal assistance for senior citizens who are worried about leaving the house | *3284 |
Additional Information
- Additional Help Centers for Senior Citizens
- Additional Help Centers for People with Disabilities
- Social Services to Assist with the Coronavirus Crisis on the Guidestar website
Laws & Regulations
- National Health Order (The Novel Coronavirus 2019) (Home Quarantine) (Temporary Provision) 2020
- The National Health Ordinances - section 71.
Additional publications
- Preparation of welfare services to cope with the coronavirus outbreak on the Labor, Social Affairs and Social Services website
- Guidelines for the local authorities in light of the coronavirus outbreak on the Interior Ministry website
- Extension of visas for foreigners currently residing in Israel
- Coronavirus on the Ministry of Education's Parents' Portal
- Coronavirus on the Ministry of Education's Students' Portal
- Telecommuting Recommendations for Organizations, Employers and Employees from the National Cyber Directorate
Credits
- Translation and maintenance performed by The Shira Pransky Project.