All of the information you need regarding your rights and coronavirus
The coronavirus outbreak is impacting everyones' lives. In this portal and on the specific pages related to coronavirus you will find a wide range of information and updates that will assist you and help you utilize the rights that are relevant to you during this time period. For the Ministry of Health guidelines it is important to stay updated on the Ministry of Health website and on the designated telegram channel.
You can follow the updates on the Coronavirus updates log. 02.04 19:00: A grant for self-employed workers of up to 6,000 NIS was approved and will be paid in the coming days. The application process is open to the public!
- Gatherings, Operation of Workplaces and Leaving the House are Prohibited during the Coronavirus Outbreak Period
- The Ministry of Health website
- Ministry of Health Updates (spokesman messages
- Application for Information and Support Regarding Coronavirus
- Designated Telegram Channel
- HMO information on their websites: Clalit, Maccabi, Meuchedet, Leumit
FAQs on Government websites
- Coronavirus FAQs on the Ministry of Health website
- FAQs related to National Insurance Institute allowances
- FAQs regarding work related issues on the Ministry of Labor, Social Affairs and Social Services website
Specific Populations
- Important Information for People having Financial Difficulties because of the Coronavirus Crisis
- Important Information for Senior Citizens during the Coronavirus Crisis
- Guide for Domestic Workers (Housekeepers, Caretaker) during the Coronavirus Crisis
- Important Information for People with Disabilities during the Coronavirus Crisis
- Important Information for Families of Children with Disabilities during the Coronavirus Crisis
- Important Information for People who are Blind and Visually Impaired during the Coronavirus Crisis
- Important Information for People who are Deaf and Hearing Impaired during the Coronavirus Crisis
- Important Information Regarding Foreign Nursing Care Workers during the Coronavirus Crisis
- Important Information for Long Term Care Benefit Recipients during the Coronavirus Crisis
Employees
- A Guide for Employees During the Coronavirus Outbreak Crisis
- Easier Conditions of Eligibility to Receive Unemployment Pay during the Coronavirus Crisis
- Important Information for Employees Above Age 60 who are Fired or on Unpaid Leave because of the Coronavirus Outbreak
- Information for an Employee Sent on Unpaid Leave because of the Coronavirus Outbreak
- Overtime Employment of Workers During the Coronavirus Crisis
- Reduction of Wages or Job Scope because of the Coronavirus Outbreak
- Forced Paid Vacation for Employees in the Public Sector because of the Coronavirus Outbreak
- Unemployment Payment for Employees Sent on Unpaid Leave because of the Coronavirus Outbreak
- Special Grant for Employees above age 67 who were sent on Unpaid Leave or Fired because of the Coronavirus Crisis
- Guide for Domestic Workers (Housekeepers, Caretaker) during the Coronavirus Crisis
- Additional Important Information Regarding Employees' Rights
Freelancers and Self-Employed
- Important Information for Self-Employed and Freelance Workers in Light of the Coronavirus Outbreak
- Delay in VAT Reports and Payments on the Israel Tax Authority website
- Loans for Small and Mid-Size Businesses Experiencing Difficulties because of Coronavirus
- Request for Reduction of National Insurance Payment Advances
- Unemployment pay for tour guides, artists, for lecturers, guides and teachers on the National Insurance website
Employers, Companies and Non-Profit Organizations
- Important Information for Employers in Light of the Coronavirus Outbreak
- Guide for Non-Profits Organizations and NGOs
- Employers must submit an Organized Report of their Employers who have been Fired or sent on Unpaid Leave because of the Coronavirus Crisis
- Overtime Employment of Workers During the Coronavirus Crisis
- Reduction of Wages or Job Scope because of the Coronavirus Outbreak
- Forced Paid Vacation for Employees in the Public Sector because of the Coronavirus Outbreak
- Delay in VAT Reports and Payments on the Israel Tax Authority website
- Request for Reduction of National Insurance Payment Advances
- Loans for Small and Mid-size Businesses Suffering because of the Coronavirus Outbreak on the Ministry of Finance website
- Additional Important Information for Employers, Companies and Non-Profit Organizations
Taxes and Fees
- Request for Reduction of National Insurance Payment Advances
- National Insurance Institute Payments are Delayed
- Delay in VAT Reports and Payments on the Israel Tax Authority website
Obligations and Payments
- Relief for Employees who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Relief for Self-Employed workers who are having Insolvency and Bankruptcy Issues because of the Coronavirus Crisis
- Assistance for the Financial Banking Framework on the Bank of Israel website
- Freezing Mortgage Payments: Bank Leumi, Bank HaPoalim
- Postponement of monthly payments for those in insolvency and bankruptcy proceedings that are obligated to present to the bank on the Commissioner for Insolvency Proceedings website
- Postponing Payments to the Israel Land Authority on the Israel Land Authority website
- An executor who is unable to make his payments can wait with payment until the emergency situation is over on the Law Enforcement and Collection Authority website
Senior Citizens
- Important Information for Senior Citizens during the Coronavirus Crisis
- Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221
- Important Information for Long-Term Care Benefit Recipients during the Coronavirus Crisis
- Long Term Care Benefit Recipients will Receive Money instead of Care Hours During Coronavirus Quarantine Periods
- Important Information Regarding the Employment of Foreign Nursing Care Workers during the Coronavirus Crisis
- Services for Senior Citizens (Alternatives to Daycare Centers and Clubs) on the Ministry of Labor and Social Services website
Education
- Financial Reimbursements for Parents with Children in Daycare Centers and Playgroups during the Corona Crisis on the Ministry of Labor and Social Services website
- Ministry of Education guidelines for holding special education eligibility committees on the Commission for Equal Rights of Persons with Disabilities website
- Ministry of Education Fees for Parents in Quarantine
- Children who miss kindergarten or school do not need a sick note
Home Quarantine
- Obligation of Home Quarantine for People with Suspected Coronavirus
- Sick Days for Employees in Quarantine due to Coronavirus
- It is Prohibited to Fire an Employee who is absent from Work because of Quarantine for Suspected Coronavirus
- Home Quarantine Guidelines on the Ministry of Health website
- Absence of National Civil Service Volunteers because they are in Quarantine
- Request to Cancel a Fine Incurred for Violating Home Quarantine, Failure to Report Quarantine or Prohibited Gatherings
- Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221
Exemptions for People in Quarantine
- Housing and Construction Authority: Rental Fees and Public Housing Assistance without Leaving the House
- Law Enforcement and Collection Authority: Hearings and submissions are postponed
- IDF (Meitav): Invitations and Drafts
- The Justice Ministry: court activities
- Ministry of Religious Services: Funerals, Weddings, Mikvas
- The Internal Security Authority: Renewing Firearms' Licenses/Refresher Courses for those with Licenses
- The Ministry of Health: Government Licensing Exams are Postponed-->
- For a list of additional notices from government agencies
Foreign Workers and Nursing Care Workers
- Important Information Regarding the Employment of Foreign Workers during the Coronavirus Crisis
- Important Information for Long-Term Care Benefit Recipients during the Coronavirus Crisis
- Long Term Care Benefit Recipients will Receive Money instead of Care Hours During Coronavirus Quarantine Periods
- Visa extensions for foreigners living in Israel on the Population and Immigration Authority website
- Online Contact form for Employers with Questions Regarding Employment of Foreign Workers and Palestinians on the Population and Immigration Authority website
Domestic Violence
Consumerism and Public Transportation
- Israel Consumers Council - Consumer Hotline 1-700-727-888
- Flight, Hotel and Vacation Cancellations because of Coronavirus on the Consumer Protection and Fair Trade Authority]
- Rights of Consumers when Canceling Travel Plans because of Coronavirus on the Israel Consumers Council website
- Flight, Hotel and Travel Services Abroad Cancellations Initiated by the Service Providers
- Canceling a Consumer Transaction
- Long-Distance Cancellation of a Purchase
- Accounts won't be restricted because of checks bounced because of an emergency situation or special home front situation
- Beginning 17.03.2020 public transportation can no longer be paid for in cash on the Transportation and Road Safety Authority website
- Public Transportation Guidelines on the National Authority for Public Transportation
Informational Videos
Government agencies
| Government Agencies | Call Center | Expedited Services |
|---|---|---|
| The Ministry of Health | Kol HaBriut hotline [tel:*5400 *5400 ] | |
| Municipal Hotline (in most cases) | 106 | |
| Home Front Command | Call Center for Civil (non-medical) Emergencies 104 | |
| Employment Services | *9687 | Initial online report to the employment office |
| The National Insurance Institute | *[tel:*6050 *6050 ]
|
Unemployment pay claim online claim form |
| The Agency for Small and Mid-size Businesses | Maof businesses hotline [tel:*8794 *8794 ] | |
| SHAYAL (Guidance for Citizens) | 118 (Unemployment, unpaid leave, consumerism etc.) | Contact through Facebook |
| The Ministry of Labor, Social Affairs and Social Services | Social Services hotline 118 | |
| The Israel Tax Authority |
|
|
| The Population and Immigration Authority | National Information and Service hotline [tel:*3450 *3450 ] | Online contact form on corona related topics for foreign workers/Palestinians |
| The Ministry of Education | *Hotline for Parents and Students | |
| The Office for Social Equality | Senior Citizens center hotline [tel:*8840 *8840 ] | Online contact for for the senior citizens center |
| The Authority for the Rights of Holocaust Survivors | Holocaust Survivors Services Center hotline [tel:*5105 *5105 ] |
Aid Organizations - Designated Centers
Information, Guidance and Support
| Organization | Center details and website link | Hotline number |
|---|---|---|
| United Hatzalah, Israel Association of Community Centers, and Lev Echad | Emergency Hotline for Humanitarian Assistance During the Corona Crisis | 1221 (no star) |
| The New Workers Union (Histadrut) | Information hotline regarding rights in the workplace during the coronavirus crisis | *2383 |
| "Be-Atzmi" On My Own | Emergency hotline for coping and support in the area of employment | *2119 |
| The Israel Bar Association | Initial legal assistance in issues related to family, labor, National Insurance and execution laws | 050-5588072 (whatsapp) |
| Chasdei Lev | Hotline for Tools and Tips for Good Financial Family Conduct | 077-3377930 ext. 3 |
| Israel Consumers Council | Consumer Services Hotline | 1-700-727-888 |
| Tene Briut | Amaharit Hotline for Coronavirus Related Questions (prevention, protection and Ministry of Health guidelines). Sun-Thurs 8:00-21:00 | 04-6323544 |
| Rotem Center and Yated Program | Yated Call Center for Adolescents in Hebrew and Arabic | List of call center numbers |
| HMO Emotional Support Hotlines | "Clalit" | * *2700 extension 8, 3
|
| Eran and the Israel Trauma Coalition | Help hotline for those suffering from corona related anxiety | 1201 ext. 6 |
| Tamar - Eran and the Israel Trauma Coalition | Arabic help hotline for those suffering from corona related anxiety | 1201 ext. 2 |
| Sahar - Online Assistance and Support | Digital support and emotional assistance for people in emotional distress | |
| "A New Dawn in the Negev" | Emergency hotline for the Bedouin population to help cope with the coronavirus crisis The hotline is open on Sun.-Thurs. from 10:00-16:00. | 08-9966561 |
| ENOSH | Hotline for parents and adolescents age 12-25 suffering from emotional crisis | 054-9299723 |
Assistance for those in home quarantine
| Organization | Center details and website link | Hotline number |
|---|---|---|
| Appleseeds Academy in conjunction with the Ministry of Social Equality and other organizations | Assistance for people people who need help with technology (Using Zoom, filling out online forms, etc) | *055 -2750238 for Hebrew (call the number or text the word "help")
*055 -2750239 for Arabic (call the number or text the word "help") |
| United Hatzalah, Israel Association of Community Centers, and Lev Echad | Emergency Hotline for Humanitarian Assistance During the Corona Crisis | 1221 (no star) |
| Yad Sarah | Delivery of medical equipment to the house | 02-6444639 |
| Lev Echad | Assistance with shopping, gathering medications etc. | 02-6762044 |
| Friends for Health | Medications for Home-bound Individuals | 054-7123930 |
| Dor L'dor | Personal assistance for senior citizens who are worried about leaving the house | *3284 |
Additional Information
- Additional Help Centers for Senior Citizens
- Additional Help Centers for People with Disabilities
- Social Services to Assist with the Coronavirus Crisis on the Guidestar website
Laws & Regulations
- National Health Order (The Novel Coronavirus 2019) (Home Quarantine) (Temporary Provision) 2020
- The National Health Ordinances - section 71.
Additional publications
- Preparation of welfare services to cope with the coronavirus outbreak on the Labor, Social Affairs and Social Services website
- Guidelines for the local authorities in light of the coronavirus outbreak on the Interior Ministry website
- Extension of visas for foreigners currently residing in Israel
- Coronavirus on the Ministry of Education's Parents' Portal
- Coronavirus on the Ministry of Education's Students' Portal
- Telecommuting Recommendations for Organizations, Employers and Employees from the National Cyber Directorate
Credits
- Translation and maintenance performed by The Shira Pransky Project.