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Revision as of 17:39, 24 March 2020

Introduction:

This page organizes the updates that are relevant for senior citizens and their families during the coronavirus outbreak
In addition, you can find a list of dedicated centers operating during this period, which can be contacted for assistance


The coronavirus crisis has caused most Israeli residents to be shut into their homes. While it is a difficult situation for everyone, it is especially difficult for senior citizens who find themselves isolated from their families and their daily lives. We are working to gather relevant information to help you make it through this time safely. Wishing everyone good health!

Contacting the municipal centers or welfare services

  • Senior citizens who need assistance (or those who know of a senior citizen in such a situation) can call their local Social Services department or their municipal hotline by dialing 106.

Medications and Online Medical Services

Alternatives for daycare center visits

Alternatives for enrichment club visits

Benefit eligibility for those who stopped working

Long-Term Care Benefit Recipients

Holocaust Survivors

Help Centers

= Government Agencies=

Government Agencies Call Center Expedited Services
The Ministry of Health Kol HaBriut hotline *5400
Municipal Hotline (in most cases) 106
Home Front Command Call Center for Civil (non-medical) Emergencies 104
Employment Services ‎9687* Initial online report to the employment office
The National Insurance Institute *6050 Unemployment pay claim online claim form
The Agency for Small and Mid-size Businesses Maof businesses hotline *8794
The Ministry of Labor, Social Affairs and Social Services (Guidance for Citizens) 118
The Population and Immigration Authority National Information and Service hotline *3450 Online contact form on corona related topics for foreign workers/Palestinians
The Ministry of Social Equality Senior citizens' call center *8840 Online contact form for the senior citizens' center
The Israel Tax Authority
  • Tax authority call center (general) *9848
  • Property tax call center *4954
The Immigration and Population Authority National Information and Services hotline *3450 Online contact form for employers of foreign workers and Palestinians on issues related to coronavirus
The Ministry of Education Hotline for Parents and Students
  • 073-3931111
  • 1800-25-00-25
The Office for Social Equality Senior Citizens center hotline *8840 Online contact for for the senior citizens center
The Authority for the Rights of Holocaust Survivors Holocaust Survivors Services Center hotline *5105

Aid Organizations

Information, Guidance and Support

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
The New Workers Union (Histadrut) Information hotline regarding rights in the workplace during the coronavirus crisis 2383*
"Be-Atzmi" On My Own Emergency hotline for coping and support in the area of employment 2119*
Chasdei Lev Hotline for Tools and Tips for Good Financial Family Conduct 077-3377930 ext. 3
Israel Consumers Council Consumer Services Hotline 1-700-727-888
HMOs Emotional Support Hotline for Clalit members

Emotional Support Hotline for Maccabi members

*2700
  • 3555
Tene Briut Amaharit Hotline for Coronavirus Related Questions (prevention, protection and Ministry of Health guidelines). Sun-Thurs 8:00-21:00 04-6323544
Eran and the Israel Trauma Coalition Help hotline for those suffering from corona related anxiety 1201 ext. 6
Tamar - Eran and the Israel Trauma Coalition Arabic help hotline for those suffering from corona related anxiety 1201 ext. 2
The Disabled IDF Veterans Organization Mental health and support hotline for Disabled IDF Veterans 1-800-363-363
ALEH Hotline for families of children and adults with disabilities 1-800-201-077

Assistance for those in home quarantine

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
Yad Sarah Delivery of medical equipment to the house 02-6444639
Lev Echad Assistance with shopping, gathering medications etc. 02-6762044
Friends for Health Medications for Home-bound Individuals 054-7123930
Dor L'dor Personal assistance for senior citizens who are worried about leaving the house *3284

Laws and Regulations

Credits

English translation and maintenance by The Shira Pransky Project.