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{{עצם העניין/סיום}}
 
{{עצם העניין/סיום}}
 
The coronavirus crisis has caused most Israeli residents to be shut into their homes. While it is a difficult situation for everyone, it is especially difficult for senior citizens who find themselves isolated from their families and their daily lives. We are working to gather relevant information to help you make it through this time safely. Wishing everyone good health!
 
The coronavirus crisis has caused most Israeli residents to be shut into their homes. While it is a difficult situation for everyone, it is especially difficult for senior citizens who find themselves isolated from their families and their daily lives. We are working to gather relevant information to help you make it through this time safely. Wishing everyone good health!
 
+
{{שימו לב|
 +
*The current emergency regulations that [[:he:איסור התקהלות, הפעלת מקומות עבודה ויציאה מהבית|forbid gathering and leaving the house]] permit a person to leave his house to help someone who is in distress and requires assistance.
 +
*Additionally, the following services can be provided by delivery:
 +
**Products sold online or by phone.
 +
**Deliveries from restaurants and food providers.
 +
**Delivery of essential household items, communication services, medical services and newspapers are also permitted from non-online stores.
 +
*Delivery services have to place the packages at the entrance to the house and are not permitted to enter.}}
 
== Contacting the municipal centers or welfare services==
 
== Contacting the municipal centers or welfare services==
 
*Senior citizens who need assistance (or those who know of a senior citizen in such a situation) can call their local [https://www.molsa.gov.il/Units/SocialDepartments/Pages/SearchDeparments.aspx Social Services department] or their municipal hotline by dialing 106.
 
*Senior citizens who need assistance (or those who know of a senior citizen in such a situation) can call their local [https://www.molsa.gov.il/Units/SocialDepartments/Pages/SearchDeparments.aspx Social Services department] or their municipal hotline by dialing 106.
 +
==Humanitarian Aid 1221==
 +
*A person who needs urgent medical care, delivery of medications, medical equipment, or food, or needs emotional support during quarantine can call 1221 and receive assistance from a volunteer who will come to them.
 +
*For additional information see [[:he:מוקד חירום לסיוע הומניטרי בתקופת הקורונה 1221|Humanitarian Aid Hotline 1221 during the Coronavirus]]
 
== Medications and Online Medical Services==
 
== Medications and Online Medical Services==
 +
*The HMOs are providing various remote services for their members who cannot leave their houses (for example video calls with doctors).
 +
*See the HMO websites for additional information:
 +
**[https://www.clalit.co.il/he/info/services/services_from_home/Pages/default.aspx Clalit website]
 +
**[https://www.maccabi4u.co.il/38925-he/Maccabi.aspx Maccabi website] and [https://www.maccabi4u.co.il/15991-he/Maccabi.aspx?TabId=38609_38619 information on having medications delivered to your home]
 +
**[https://www.meuhedet.co.il/%D7%9E%D7%90%D7%95%D7%97%D7%93%D7%AA-%D7%94%D7%99%D7%91%D7%A8%D7%99%D7%93%D7%99%D7%AA// Meuchdet website]
 +
**[https://leumit.pigment-adv.co.il/leumit_remote_medicine/ Leumit website] and [https://www.leumit.co.il/heb/Life/FamilyHealth/familyinfo/articlegalleryitem,3617/ information on having medications delivered to your home]
 +
{{טיפ|Before going out to pick up a medicine, we recommend checking in the pharmacy does home deliveries.}}
 
==Alternatives for daycare center visits==
 
==Alternatives for daycare center visits==
==Alternatives for enrichment club visits==
+
*A senior citizen that visits a government subsidized [[:he:מרכזי יום לקשיש|day-care center]] (that is not in the framework of [[Long-Term Care Benefit]] services) should be contacted by the day-care center staff in order to organize that he receives the following services in his home:
 +
**Lunch on Sunday - Thursday.
 +
**A daily phone call with the center staff to update on his situation.
 +
**A weekly home visit by social worker sent by the center, based on urgency and professional discretion.
 +
*These services are provided according to the number of days the senior citizen usually spends in the day-care center.
 +
 
 +
==Alternatives for enrichment or skills club visits==
 +
*Senior citizens who generally visit a [[:he:מועדון מועשר לקשישים|senior citizens enrichment center]] or skills clubs and eat 3 meals a week there will receive these meals delivered to their homes.
 +
*On the days that the senior citizen was supposed to come to club, a club staff member will call the senior citizens in order to follow up on how they are doing.
 +
*The senior citizens deductible payment amount remains the same.
 +
*Holocaust survivors are exempt from deductible payments.
 +
 
 
==Benefit eligibility for those who stopped working==
 
==Benefit eligibility for those who stopped working==
 +
*Someone who was working and now stopped (for examples employees that were sent on [[:he:מידע לעובד שיצא לחופשה ללא תשלום בשל התפשטות נגיף קורונה|unpaid leave]] can check their eligibility for National Insurance allowances:
 +
**[[Old Age Pension]], for someone who wasn't eligible for it upon reaching [[:he:גיל פרישה מעבודה|retirement age]] because of his [[:he:מבחן הכנסות מגיל הפרישה עד גיל הזכאות המוחלטת לקצבת זיקנה|income level]].
 +
**[[:he:תוספת השלמת הכנסה לקצבת זיקנה|Old Age Pension Supplement]] for someone who has no other income aside from this pension.
 +
**Women between the ages of 62 and 67 can receive an old age pension or unemployment pay based on their salary - whichever is the higher amount.
 +
**It is recommended to submit both claims ([[:he:הגשת תביעה לקבלת קצבת זיקנה|old age pension claim]] and unemployment pay claim) and the National Insurance Institute will inform you which is the preferred benefit.
 +
**See additional details on the [[:he:דמי אבטלה לעובדים הנאלצים לצאת לחופשה ללא תשלום בשל צמצומים עקב נגיף קורונה|Unemployment Payment for those on Unpaid Leave because of the Coronavirus Outbreak]] page.
 +
 
==Long-Term Care Benefit Recipients==
 
==Long-Term Care Benefit Recipients==
 
*See detailed information on the [[:he:מידע חשוב למקבלי גמלת סיעוד בתקופת משבר הקורונה|Important Information for Long-Term Care Benefit Recipients]] page
 
*See detailed information on the [[:he:מידע חשוב למקבלי גמלת סיעוד בתקופת משבר הקורונה|Important Information for Long-Term Care Benefit Recipients]] page
 
==Holocaust Survivors==
 
==Holocaust Survivors==
*For information on an information center, emotional support services and additional services provided during this period see the https://www.gov.il/he/departments/news/hsr_news_19032020-b Holocaust Survivors Rights Authority.
+
*For information on an information center, emotional support services and additional services provided during this period see the https://www.gov.il/he/departments/news/hsr_news_19032020-b Holocaust Survivors Rights Authority].
 
<!--== Court Rulings ==--> <!--פסקי דין-->
 
<!--== Court Rulings ==--> <!--פסקי דין-->
 +
 
==Help Centers==
 
==Help Centers==
=== Government Agencies= == <!--גורמי ממשל-->
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=== Government Agencies=== <!--גורמי ממשל-->
 
{{הטמעת כותרת|Coronavirus/Government Agencies#List of Government Agencies and Designated Centers}}
 
{{הטמעת כותרת|Coronavirus/Government Agencies#List of Government Agencies and Designated Centers}}
 
=== Aid Organizations === <!--ארגוני סיוע-->
 
=== Aid Organizations === <!--ארגוני סיוע-->
 
{{הטמעת כותרת|Coronavirus/Aid Organizations#List of Organizations and Designated Centers}}
 
{{הטמעת כותרת|Coronavirus/Aid Organizations#List of Organizations and Designated Centers}}
 +
 
==Laws and Regulations==
 
==Laws and Regulations==
 
*[https://www.gov.il/BlobFolder/policy/molsa-executive-circulars-003-2020/he/CEOInstructions_ceo-003-2020-6.pdf Minister of Labor and Social Affairs circular no. 6 from 03.03.2020] - Preparing welfare services to help cope with the coronavirus outbreak.
 
*[https://www.gov.il/BlobFolder/policy/molsa-executive-circulars-003-2020/he/CEOInstructions_ceo-003-2020-6.pdf Minister of Labor and Social Affairs circular no. 6 from 03.03.2020] - Preparing welfare services to help cope with the coronavirus outbreak.

Revision as of 13:59, 26 March 2020

Introduction:

This page organizes the updates that are relevant for senior citizens and their families during the coronavirus outbreak
In addition, you can find a list of dedicated centers operating during this period, which can be contacted for assistance


The coronavirus crisis has caused most Israeli residents to be shut into their homes. While it is a difficult situation for everyone, it is especially difficult for senior citizens who find themselves isolated from their families and their daily lives. We are working to gather relevant information to help you make it through this time safely. Wishing everyone good health!

Attention
  • The current emergency regulations that forbid gathering and leaving the house permit a person to leave his house to help someone who is in distress and requires assistance.
  • Additionally, the following services can be provided by delivery:
    • Products sold online or by phone.
    • Deliveries from restaurants and food providers.
    • Delivery of essential household items, communication services, medical services and newspapers are also permitted from non-online stores.
  • Delivery services have to place the packages at the entrance to the house and are not permitted to enter.

Contacting the municipal centers or welfare services

  • Senior citizens who need assistance (or those who know of a senior citizen in such a situation) can call their local Social Services department or their municipal hotline by dialing 106.

Humanitarian Aid 1221

  • A person who needs urgent medical care, delivery of medications, medical equipment, or food, or needs emotional support during quarantine can call 1221 and receive assistance from a volunteer who will come to them.
  • For additional information see Humanitarian Aid Hotline 1221 during the Coronavirus

Medications and Online Medical Services

Tip
Before going out to pick up a medicine, we recommend checking in the pharmacy does home deliveries.

Alternatives for daycare center visits

  • A senior citizen that visits a government subsidized day-care center (that is not in the framework of Long-Term Care Benefit services) should be contacted by the day-care center staff in order to organize that he receives the following services in his home:
    • Lunch on Sunday - Thursday.
    • A daily phone call with the center staff to update on his situation.
    • A weekly home visit by social worker sent by the center, based on urgency and professional discretion.
  • These services are provided according to the number of days the senior citizen usually spends in the day-care center.

Alternatives for enrichment or skills club visits

  • Senior citizens who generally visit a senior citizens enrichment center or skills clubs and eat 3 meals a week there will receive these meals delivered to their homes.
  • On the days that the senior citizen was supposed to come to club, a club staff member will call the senior citizens in order to follow up on how they are doing.
  • The senior citizens deductible payment amount remains the same.
  • Holocaust survivors are exempt from deductible payments.

Benefit eligibility for those who stopped working

Long-Term Care Benefit Recipients

Holocaust Survivors

Help Centers

Government Agencies

Government Agencies Call Center Expedited Services
The Ministry of Health Kol HaBriut hotline *5400
Municipal Hotline (in most cases) 106
Home Front Command Call Center for Civil (non-medical) Emergencies 104
Employment Services ‎9687* Initial online report to the employment office
The National Insurance Institute *6050 Unemployment pay claim online claim form
The Agency for Small and Mid-size Businesses Maof businesses hotline *8794
The Ministry of Labor, Social Affairs and Social Services (Guidance for Citizens) 118
The Population and Immigration Authority National Information and Service hotline *3450 Online contact form on corona related topics for foreign workers/Palestinians
The Ministry of Social Equality Senior citizens' call center *8840 Online contact form for the senior citizens' center
The Israel Tax Authority
  • Tax authority call center (general) *9848
  • Property tax call center *4954
The Immigration and Population Authority National Information and Services hotline *3450 Online contact form for employers of foreign workers and Palestinians on issues related to coronavirus
The Ministry of Education Hotline for Parents and Students
  • 073-3931111
  • 1800-25-00-25
The Office for Social Equality Senior Citizens center hotline *8840 Online contact for for the senior citizens center
The Authority for the Rights of Holocaust Survivors Holocaust Survivors Services Center hotline *5105

Aid Organizations

Information, Guidance and Support

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
The New Workers Union (Histadrut) Information hotline regarding rights in the workplace during the coronavirus crisis 2383*
"Be-Atzmi" On My Own Emergency hotline for coping and support in the area of employment 2119*
Chasdei Lev Hotline for Tools and Tips for Good Financial Family Conduct 077-3377930 ext. 3
Israel Consumers Council Consumer Services Hotline 1-700-727-888
HMOs Emotional Support Hotline for Clalit members

Emotional Support Hotline for Maccabi members

*2700
  • 3555
Tene Briut Amaharit Hotline for Coronavirus Related Questions (prevention, protection and Ministry of Health guidelines). Sun-Thurs 8:00-21:00 04-6323544
Eran and the Israel Trauma Coalition Help hotline for those suffering from corona related anxiety 1201 ext. 6
Tamar - Eran and the Israel Trauma Coalition Arabic help hotline for those suffering from corona related anxiety 1201 ext. 2
The Disabled IDF Veterans Organization Mental health and support hotline for Disabled IDF Veterans 1-800-363-363
ALEH Hotline for families of children and adults with disabilities 1-800-201-077

Assistance for those in home quarantine

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
Yad Sarah Delivery of medical equipment to the house 02-6444639
Lev Echad Assistance with shopping, gathering medications etc. 02-6762044
Friends for Health Medications for Home-bound Individuals 054-7123930
Dor L'dor Personal assistance for senior citizens who are worried about leaving the house *3284


Laws and Regulations

Credits

English translation and maintenance by The Shira Pransky Project.