This page organizes the updates that are relevant for families who have a child with disabilities during the coronavirus outbreak
In addition, you can find a list of dedicated centers operating during this period, which can be contacted for assistance

On this page you can find information about updates and leniencies that are relevant for families with children with disabilities during the coronavirus crisis period.

Rehabilitation Daycare Centers

  • Rehabilitation daycare centers gradually returned to operation as of 22.04.2020.
  • According to the Public Health Order, rehabilitation daycare centers can operate as follows:
    1. In regular groups of 3 children.
    2. With breaks of at least 15 minutes between the activities of groups
    3. In according with the instructions of the Ministry of Health's Medical Services Director
  • In order to protect the children and to prevent spread of infection, it is preferable for parents to drive their children to and from the daycare center as opposed to shared transportation. The center will check which parents are able to do this.
  • The local municipality will provide transportation for parents who request is and will act according to the guidelines given for this topic.
  • The following children may not come to the daycare center:
    • Any child with a fever or respiratory symptoms or anyone who lives with a confirmed or suspected coronavirus patient or with anyone in quarantine or who has fever or respiratory symptoms.
    • Children that have medical conditions that make them high-risk, such as lung or heart disease or are immuno-compromised (in a case of doubt the child's doctor should be asked to give permission for the child to return to the daycare center).
    • Children in areas that are closed and have a high infection rate.
    • Children whose parents don't want them to return at this point.
  • For additional information on daycare centers during the coronavirus period, see the Regulations put out collabratively by the Ministry of Health and the Ministry of Labor and Social Affairs' disabilities department on 20.04.2020.

Rehabilitation Daycare Center Alternatives

  • Instead of activities in the rehabilitative centers, the center organizers will provide families with the following services:
    • Remote contact between the daycare staff and the family, to be done by phone or digital means, according to each toddler's personal care plan.
    • As needed, a caretaker will come to the families house for one to three hours a day, determined by the following criteria:
      • The toddler's medical and functional condition, and whether it requires close supervision and long-term care.
      • The general functioning of the parents, their job security, their medical, mental and emotional state.
      • The number of children at home, their ages and their level of functioning.
  • Whenever possible, the assistant will be someone who took care of the toddler in the daycare and knows him.
  • Services will be provided until March 31, 2020 or until a new update of the Ministry of Social Affairs guidelines.

Special and Integrated Education Frameworks

  • On 21.04.2020 special education schools and kindergartens will begin to return to activity in a gradual and limited manner.
  • On April 22, 2020, students in special education classrooms in regular and integrated schools will return to school.
  • On April 25, 2020, special education students in the Arab school system will return to school.
  • It is the parent's decision whether or not the child will return to school.
  • Parents are responsible for bringing their child to the educational institution and picking the child up at the end of the school day.
  • If the student is eligible for transportation and the parents are unable to bring him to school, the local authority where he resides will provide transportation according to rules, such as:
    • Cleaning the vehicle before and after each trip, including cleaning surfaces, handrails, buttons and switches with soap and water or disinfectant.
    • Keeping the distance between the passengers so that each passenger has an empty seat or aisle on either side of him.
  • Learning will take place in small groups of up to 3 students in the kindergarten or classroom, with 2 regular staff members per group.
  • Each student that comes to school will receive a personalized schedule to meet up to 3 times a week, done in coordination with parents. The student will receive the treatments given to him as routinely as possible.
  • Each session will last from two to three hours, and each student will also formulate a distance learning program.
  • Each class will have its breaks in different places and at separate time (there will be no joint break for all students).
  • Movement in the common areas will be done in accordance with the Ministry of Health guidelines, while wearing masks (according to the needs of the students), maintaining a physical distance of 2 meters as much as possible, the number of persons present and adhering to the hygiene rules.
  • Students in special education institutions will attend the educational institution where they usually study.
  • Students in special education classrooms, regular schools, and in integrated kindergartens and schools will attend educational establishments designated by the local authority with the placement determined based on the child's place of residence.
  • See additional information on the Ministry of Education's Parents' Portal:

Continued Educational and Therapeutic Services

Special Education Services Eligibility and Characterization Hearings

Beginning 22.03.2020

  • Those who have previously had an eligibility and characterization hearing or a placement hearing and need another hearing to renew their eligibility, will have the committee chair contact them to find out what kind of framework they want and if they will allow a decision to be made without their presence.
  • The committees will discuss the following cases, in which parents choose that their child continue to study in the same type of framework:
    • Students attending regular class and receiving support from their personal basket.
    • Students enrolled in a special education framework (special education schools or special education classrooms in regular schools).
    • Students in a special education framework whose parents want to move them to another special education framework (e.g., moving from a special education school to a special education classroom in a regular school).
    • Preschool students with low frequency disabilities, who attend a regular preschool and receive a personal basket, and their parents are interested in moving them to a regular first grade class, a special education class, or a special education school.
    • Special Education Preschoolers whose parents are interested in moving them to a special education classroom or special education school.
  • If the parents want to be present at the committee hearing, they should request a deferral of the hearing for a future date.
  • For additional information and updates on other cases, see the Commission on Equal Rights for People with Disabilities website.

Beginning 19.04.2020

  • Beginning 19.04.2020, the eligibility and characterization committees will discuss the following cases:
    • Students who did not have a hearing before the Passover holiday because their parents requested that the hearing be held in their presence.
    • Students who learn in a special education institution or classroom whose parents are interested in moving them to a regular classroom at a regular education institution.
    • Students with high prevalence disabilities transitioning from kindergarten to first-grade.
    • Students with low prevalence disabilities who attend a special education preschool, and whose parents are interested in moving them to a regular preschool or a first grade class in a regular educational institution.
    • New students for whom this is the first hearing to review their eligibility for special education services, including students who receive institutional support and are referred to the Eligibility and Characterization Committee and new students in the education system.
  • The committees will meet in person, subject to the Ministry of Health's instructions.
  • The committees can also be held in a virtual format (via video), but the committee cannot be held over the phone.
  • If, within the framework of the hearing, the committee is not be able to obtain a complete picture of the child's needs, it may decide to grant eligibility for only one year (for the 2020-21 academic year). In this case, an additional hearing will be held next year according to the regular schedules of the committees.
  • If the parents are unable to attend the hearing physically due to the emergency state (because of a closure or restriction on transportation), or do not wish to conduct the hearing through virtual means, the hearing may be postponed to another date. The postponement of the hearing will not be taken into account in the number of rejections allowed by the Ministry of Education and will not prevent the student from utilizing his eligibility for the 2020-21 academic year.
  • For additional information and updates on other cases, see the Commission on Equal Rights for People with Disabilities website.

Relief Program

Easing of Restrictions

  • The regulations require that people wear a mask that cover their mouth and nose when they are outside their house.
  • The requirement to wear a mask in public areas does not apply to people with medical, emotional or intellectual disabilities who find it difficult to (or whose disabilities prevent them from) wear masks.

Movement beyond 100 meters

  • In accordance with an agreement between the Equal Rights Commission for People with Disabilities, the Ministry of Health and the Ministry of Justice:
    • In essential cases required to maintain a person's health or mental state, people on the autistic spectrum, people with mental health disabilities and people similar disabilities, may be allowed to go out with one companion beyond 100 meters.
    • This will be done proportionately according to the minimum time and distance possible, following the Ministry of Health guidelines (2 meters distance between people, etc.).
    • It is advisable to have appropriate certificates such as a disability certificate, a certificate exempts people from waiting in line or a professional document (from a social worker, psychiatrist, etc.).
  • For additional information, see the Equal Rights Commission for People with Disabilities statement.

Visits for Families in Housing Frameworks

Housing Frameworks Guidelines from the Disabilities Department

  • The following guidelines have been established by the Ministry of Labor, Social Affairs and Social Services - Disabilities Department regarding family visits to housing frameworks:
    • Every resident is entitled to a regular visit once every two weeks.
    • The visit will be approximately 30 minutes.
    • Because it is often difficult for many of these residents to wear masks and keep a distance of 2 meters, the following measures of protection will also be taken:
      • In addition to a mask, visitors will wear a disposal robe and gloves.
      • If the resident cannot where protective gear because of his condition he should wash, change his clothes and launder his clothes immediately after the visit.
      • In all cases the resident should wash his hands or disinfect them with alcohol when the visit ends.
    • The maximum number of visits allowed in a day in a specific place:
      • There can be one visit a day in a residential framework with up to 6 residents of mid-high level functioning.
      • There can be 3 visits a day in a residential framework with up to 60 residents.
      • There can be 6 visits a day in a residential framework that has over 60 residents.
  • These guidelines are in effect from 21.04.2020 through 03.05.2020 and will be updated as needed.
  • For an updated list of guidelines see the Ministry of Labor, Social Affairs and Social Services website.

General Guidelines for Housing Framework Visits (Including adult frameworks)

  • Every resident should be given an opportunity for a visit.
  • Only one visitor can participate in each visit.
  • The duration of the visit will be adapted to the needs of the resident and the framework.
  • The date of the visit must be coordinated in advance with the resident and the visitor (no uncoordinated visits will be allowed).
  • The person in the framework who is responsible for the visitation plan will update the residents and families regarding the arrangement of the visits.
  • The visitor may be a family member, guardian, primary caregiver or other person who is significant to the resident.
  • The visit and the visitor's identity will be based on the residents request, according to his needs and in consultation with the professional in the framework.
  • If the resident cannot determine who will visit him, professional judgment must be exercised to determine to the resident's needs.
  • Visits should be prioritized based on professional judgment, residents wishes and family requests.
  • Anyone who is in quarantine or who has coronavirus, or has a family member in quarantine or with the virus is forbidden from visiting.
  • The visit is permitted under the following conditions:
    • The visitor's temperature will be taken.
    • The visitor has no respiratory symptoms.
    • The visitor will sign a health declaration.
  • Visiting space:
    • A dedicated space will be allocated for visits to the framework. It is recommended to be in an open area within the framework or in an isolated complex that adheres to the Ministry of Health guidelines and is removed from the other residents.
    • The space allows for at least 2 meters between the resident and the visitor.
    • If the space is a room, it should ideally be used solely for this purpose, and should have ventilation (an open window or door).
    • A staff member will accompany the visit to ensure that the guidelines are kept.
    • The visitor must remain in the designated area only during the visit.
    • If there is a dedicated isolation or corona patient ward, visits to this ward should not be allowed.
  • Protective measures:
    • The resident and visitor will wear masks throughout the session. The visitor is responsible for bringing his own mask.
    • In cases where the resident cannot wear a mask according to the decision of the professional staff within the framework, the visit can be permitted at a distance of at least 2 meters from the visitor.
    • In exceptional cases where the distance between the resident and the visitor cannot be maintained, the visit must be approved by a multi-disciplinary team.
    • The visiting space must have materials for disinfecting hands.
    • The visiting area must be cleaned by the framework staff after each visit.
  • The visitor will be able to bring food from home with disposable dishes or in closed packages.
  • If you want to bring personal belongings to a resident, this should be coordinated in advance with the management.
  • For an updated list of guidelines regarding housing frameworks see the Ministry of Labor, Social Affairs and Social Services website.

Medications and Online Medical Services

Before going out to pick up a medicine, we recommend checking in the pharmacy does home deliveries.

Absence from work for parents of a child with disabilities

  • A parent of a person (child/adult) with disabilities who has worked for at least one year in the same workplace and is required to be absent from work to provide personal assistance to his or her child is entitled to miss up to 18 days (or 36 specific instances) at the expense of his accrued sick or vacations days (based on his choice).
  • For sick days, the employee is entitled to sick pay at the rate of 100% of his salary, from the first day he is absent.
  • Additionally, an employee is entitled to miss (without wage deduction) 52 hours a year (or 104 in certain circumstances) in order to provide care to his/her child.
  • For additional information on general eligibility conditions, see Sick Days for a Parent to Care for Offspring with Disabilities.
  • In addition to the eligibility conditions stipulated by law, during the coronavirus crisis period the parent will be entitled to miss work at the expense of his sick/vacation days if all of the following conditions are met:
    • The child is not in any framework during this period (educational or otherwise).
    • The child needs supervision, care, or assistance because of his or her disability.
    • The parent was not put on Unpaid Leave.
    • The parent is not a public sector employee who is on forced paid leave due to the coronavirus outbreak between 22.03.2020 and 18.04.2020 or between 19.04.2020 and 02.05.2020 (a public sector worker who is deemed non-essential and put on forced leave between 22.03.2020 to 02.05.2020 is not entitled to report sick days for "personal assistance" for the child).
  • For additional information, see the Equal Rights Commission for People with Disabilities website.
The law prohibits discriminating against an employee who needs to care for a family member with disabilities

National Insurance Institute Medical Hearings and Disability Grants

  • The medical committee hearing will take place without the insured individuals based on the medical documents that were submitted. For additional information see the National Insurance Institute website.
  • Benefits that were given temporarily that are due to end during the time period will be lengthened automatically according to the details provided on the National Insurance Institute website.

Grant Payment

Coping with Financial Difficulties

Help Centers

Government Agencies

Government Agencies Call Center Expedited Services
Commission for Equal Rights of Persons with Disabilities Contact form*6763 Public inquires online form
The National Insurance Institute ‎[tel:*6050 *6050 ] Unemployment pay claim online claim form
The Ministry of Labor, Social Affairs and Social Services (Guidance for Citizens) 118
The Ministry of Education Hotline for parents and students

*073 -3931111

  • 1-800-250025
The Population and Immigration Authority National Information and Service hotline ‎[tel:*3450 *3450 ] Online contact form for issues related to employment of foreign workers during the coronavirus outbreak
The Ministry of Health Kol HaBriut call center*5400
Home Front Command Civil Emergency Hotline (non-medical) 104

Organizations and Additional Authorities

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
Yad Sarah Delivery of medical equipment to the house 02-6444639
Lev Echad Assistance with shopping, gathering medications etc. 02-6762044
Friends for Health Medications for Home-bound Individuals 054-7123930
Beit Issie Shapira Hotline to Assist People with Disabilities with Emotional Difficulties, Anxiety and Stress 073-241770, ‎050-2815232 (Arabic)
Machon Argaman *Hotline for emotional support and assistance for people with disabilities and their families
  • Group coping sessions on Zoom for people with autism (sign up by email)
*‎03-6917614 between 8:00-22:00
ALEH Hotline for families of children and adults with disabilities 1-800-201-077
ACHA - The Association for the Deaf in Israel Deaf association emergency hotline via SMS/whatsapp/video 24/7 052-7251507
Enosh Phone and Internet Hotline for People Coping with Emotional Issues and their Families 074-7556155
AKIM Parents' Hotline 1-800-399-333
HMO hotlines for emotional support *"Clalit" * ‎*2700 ext. 8 (then press 3)
  • *3555 ext. 1
  • *3833 ext. 8
  • *507 ext. 9
Eran and the Israel Trauma Coalition Help hotline for those suffering from corona related anxiety 1201 ext. 6
Tamar - Eran and the Israel Trauma Coalition Arabic help hotline for those suffering from corona related anxiety 1201 ext. 2

Laws and Regulations

Additional Publications


English translation and maintenance by The Shira Pransky Project.