Introduction:

City buses (urban service lines) must be accessible for the blind.
Public transportation service providers are prohibited from denying services to the blind, charging them for a guide dog or prohibiting the entry of a guide dog.


According to the Equal Rights for People with Disabilities Law, the blind have the right to use public transportation like anyone else.

  • Public transportation providers (the Egged and Dan companies, as well as all private companies, Israel Railways, taxi cabs, rental car companies, etc.), are forbidden from discriminating based on blindness. For example, it is forbidden to refuse transportation services to a blind person, demand additional fees for a guide dog, or refuse entry with a guide dog.
  • It is the responsibility of the local authorities to ensure that all bus stops are on the proper side of the street and are clear of any obstacles. *Additionally, the bus operators are responsible for posting two informational signs regarding each bus line’s route and details: one in large writing for the visually impaired, and one in braille for the blind.
  • City buses (public buses that are meant to transport passenger on intra-city bus lines) must include a place for a blind person accompanied by a guide dog to sit.

Accessibility of city buses registered before 2003

  • Older city buses (those registered before 2003) must include the following elements of accessibility:
    • A sign on the front of the bus indicating the number of the bus line
    • Internal public address system
    • Stop buttons
    • Yellow-colored hand grips and protrusions
    • Warning strips along all entrances/exits, as well as along the stairs

Accessibility of city buses registered after 2003

  • Newer city buses (those registered after 2003) must also be accessibility-compliant for the blind and visually impaired in the following ways:
    • Signs on the back of the bus and the side facing the sidewalk indicating the number of the bus line
    • A sign on the front of the bus indicating the destination of the bus line
    • External public address system for the benefit of those waiting at the bus stop
    • Wide entrance doors (more than 100 cm)

Who is Eligible?

  • A blind or visually impaired person.


Court Rulings

Laws and Regulations

Additional Publications

Credits