Introduction:

People with disabilities are entitled to assistance filling out forms while receiving services at a public institution
The assistance is provided when a form must be filled out on the spot in order to receive the desired service(s)
For more information see section 31 of the Equal Rights for People with Disabilities Regulations (Service Accessibility Modifications)


  • According to Section 31 of the Equal Rights for People with Disabilities Regulations (Service Accessibility Modifications), an individuals with disabilities that has trouble filling out forms is entitled to assistance when receiving services at a public institution.
  • The assistance is provided when a form must be filled out on the spot in order to receive the desired service(s).
  • The assistance may be provided for filling out forms in writing, on a computer or on a touch screen.
Example
An individual with disabilities required to fill out a form in order to submit a National Insurance Institute benefit claim (the form can be filled out by hand or on a computer) is entitled to receive assistance filling out the required form(s) from a National Insurance Institute employee.

Who is Eligible?

  • A person with disabilities as defined in the Equal Rights for People with Disabilities Law, for whom the disability makes it difficult to fill out the required form(s).
  • Section 5 of The Equal Rights for People with Disabilities Law defines a person with disabilities as anyone with a physical, emotional or intellectual disability (including cognitive disorders), which significantly limits the level of functioning in one or more fields.


What is a Public Body?

  • "Public body" is defined in Section 5 of the Equal Rights for People with Disabilities Law.
  • The list of public bodies includes, among others: government offices and agencies (including all subordinate units and offices), the Knesset, the IDF, the police, local authorities, government-owned corporations, the World Zionist Organization and the Jewish Agency for Israel.

How to Claim It?

  • When filling out the form(s) contact the person in charge in order to request the required assistance.

Aid Organizations

Government Agencies

Laws and Regulations

Credits