The Health and Illness Portal offers a gateway to information connected to healthcare rights and how to claim them.
Many people are not aware of their healthcare rights: including the most basic rights provided as part of the National Health Insurance Law, or the rights to which they are eligible according to the Patient's Rights Law, as well as the additional rights and services that can be purchased as part of the additional healthcare services (Shaban) offered by the health plans. In this portal you will find a lot of useful information regarding rights related to health services, categorized according to treatment framework, illness, medical condition, general rights to which all patients are eligible, and more.
Treatment Frameworks
Healthcare Throughout the Life Cycle
Illnesses and Disabilities
Healthcare Rights
Health Insurance and Supplementary Insurance
- Health Insurance
- Private Health Insurance
- Additional Health Services (Supplementary Insurance)
- Paying Health Insurance Contributions
- Exemption from Paying Health Insurance Contributions
- Health Insurance for Foreign Workers
- Health Insurance for Non-Resident Children in Israel
- Private Long-Term Care Insurance
- Group Long-Term Care Insurance from the Kupot Cholim
- [Health Insurance guide on the Ministry of Finance website.
- Guide to Accessing Medication that is not in the Health-care Basket
Exemptions, Discounts, and Financial Assistance
- Exemptions and Discounts for Health Plan Medical Services
- Exemptions and Discounts on Medicine Purchases
- Medical and Rehabilitation Equipment Acquisition
- Funding Medical Treatment Abroad
- Coverage of Travel Expenses for Medical Treatment
- Income Tax Exemption for People with Medical Disability
- Municipal Property Tax (Arnona) Discount due to High Medical Expenses
- Financial Assistance for Sick or Hospitalized Immigrants
- Tax exemption when withdrawing money from a provident fund for those who have high medical expenses
- Withdrawal of funds from the "Savings Plan for Each Child" plan before age 18 due to the medical condition of the child
Health and Employment
- Health-Related Employee Rights
- Sick Days
- Sick Pay
- Issuing an Illness Certificate
- Sick Days to Care for a Family Member
- Resignation Due to Ill Health of Employee or Family Member
- Maternity Leave
- Income Tax Exemption for People with Medical Disability
- Receiving Income Support without Going to an Employment Office
- Occupational Doctor
Organ Donations and Transplants
Special Injuries
Miscellaneous
- Vegans and Vegetarians
- Receiving Medical Cannabis
- [[he:תמיכה נפשית בחולים ונכים על ידי קופות החולים (טיפול פסיכולוגי רפואי ושיקומי)|Emotional Support for Patients Provided by the Kupot Cholim (psychological, medical and rehabilitative)
- Certificate of Illness
- Rubella vaccinations for employees of medical institutions
- Rights from the National Insurance Institute
- Committee to Erase National Insurance Institute Debt
- Request to Postpone a Court Hearing
Rights and Guides
- Guide for working age adults coping with an injury/illness that causes them disability
- Guide for adults (and their families) that have become long-term care patients
- Rights guide for the parents of children with cancer
- Guide to acquiring medications that are not included in the healthcare basket
- Rights Guide for Individuals Caring for an Elderly Family Member or Person With Disabilities
- Guide for parents of children with special needs
- Guide for parents of adults with special needs
- Rights Guide for Chemotherapy / radiation patients
- Rights Guide for kidney/ liver / bone marrow transplant patients
- General guide for submitting disability claims to the National Insurance Institute
Aid organizations
- For a list of healthcare organizations offering assistance in the area of health and illness click here.
Government agencies
- The Ministry of Health
- The Ministry of Health's Health Voice Call Center: *5400
- The National Health Insurance Law Ombudsman
Court Rulings
Laws & Regulations
- The National Health Insurance Law
- The Patient’s Rights Law
- The Free Education for Sick Children Law
- List of laws the Minister of Health is responsible to carry out from the Ministry of Health website
Additional publications
- Ministry of Health information booklet: "Health Insurance and Medical Services for Special Populations" (in Hebrew)
- Health Insurance guide on the Ministry of Finance website.
Credits
- Original translation performed by The Shira Pransky Project as part of a grant from The Fellowship Fund.