Pursuant to the mental health reform, beginning 01.07.2015, the Kupot Cholim became responsible for providing mental health services within the community.
- Mental health treatments are giving in the Kupat Cholim mental health clinics, Ministry of Health clinics or other clinics that the Kupat Cholim has agreements with.
- You can also receive treatment from private therapists through the Kupot Cholim.
- For more information see the Kupot Cholim websites:
Who is Eligible?
- According to the National Health Insurance Law, people of all ages suffering from emotional distress, emotional crises, behavioral issues, personal issues or mental illness are entitled to these services.
- The clinic service include screening and diagnosis tests, treatment according to the needs of the individual - crisis intervention, psychological counseling, personal therapy, marital or family therapy, cognitive-behavioral therapy, medication (based on doctor's recommendation), psycho-social follow-up and home visits if necessary.
- The clinics also provide individual and group Psychotherapy. Psychotherapy may be provided by a psychiatrist or physician in a recognized training program, clinical psychologist or psychologist in recognized clinical psychology program, a recognized social worker in the mental health field, or a social worker with a recognized social work program. Other professionals may participate as assisting therapist in group psychotherapy.
- In addition, assistance is given with submitting applications and preparing opinions for a regional rehabilitation committee on eligibility for the rehabilitation basket.
- Additionally examinations and psychiatric opinions or medical certificates requested by a district psychiatrist or as part of a court order in a criminal proceeding, are provided in accordance with the Treatment of Mentally Ill Law.
- For more information from the Ministry of Health website regarding treatments provided as part of The Healthcare Basket and Kupot Cholim supplemental insurances, see:
How to Claim It?
- Contact your clinic through your family doctor or Kupat Cholim call center. It is best to contact your local clinic.
- There is a list of mental health care clinics on the Ministry of Health website.
- The process of being accepted into the clinic includes: providing personal information, interviewing with a clinical staff member - psychiatrist, clinical psychologist or social worker.
- After the initial assessment a personal treatment plan will be built with the patient based on his personal and medical needs.
- Patients referred by a district psychiatrist or court order have a special process. For more information see Forced Medical Treatment.
- Most mental health services are provided free of charge except for the following cases which require a deductible:
- An appointment with a psychiatrist requires the kupat cholim fee paid for a secondary doctor (paid once every three months).
- An appointment in a hospital out patient psychiatric clinic has the same fee as a for an appointment with an out patient clinic (paid once every three months).
- For psychotherapy provided by independent therapists (including psychiatrists), the payment is according to the regular deductible for this service in the Kupat Cholim payment plan, up to the maximum amount determined for it and these fees may be updated periodically. For details on the maximum deductible amount, see the Ministry of Health's Kol HaBriut website.
- Discounts, exemptions, and general rules set in the collection plans also apply to the collection of deductible for a secondary doctor and outpatient clinics in the field of psychiatry.
- Check your Kupat Cholim if a referral or Form 17 is required.
- For further details regarding the payments according to the various Kupat Cholim insurance levels, see the Ministry of Health website.
Evacuation in case of Emergency
- If immediate treatment is necessary, and the caregiver or family doctor is not available, psychiatric emergency rooms can be contacted directly. They are located at all mental health centers and are open 24/7.
- Going to the psychiatric emergency room is free of charge (including from a deductible).
- It is also possible to go to the emergency rooms of general hospitals and ask for a psychiatric adviser. Payment is according the general payment rules for a visit to the emergency room (on the Ministry of Health website).
Information on Patients' Rights
- Patients must be provided with an information sheet regarding their rights and obligations at the beginning of every treatment. The information sheet should detail the rights of the patient, the rights and obligations of the patient in connection with insurance and payment arrangements, the identity of the district psychiatrist, the address of his office, relevant telephone numbers, and details relating to the Ministry of Health Ombudsman.
- In addition, the page should include reference to the patient's obligation to refrain from violent behavior and damage to the property and body of the staff and any person in the clinic.
- In order to maintain the continuity of care before 01.07.2015, minimal information was provided regarding patients who were expected to continue treatment even after this date. The information was transferred with the patient's approval from the clinics and hospitals to the Kupot Cholim, and included: place of treatment, identity card number and diagnosis. This information is secured in accordance with confidentiality rules.
- As of 01.07.2015 (when responsibility for mental health services was transferred to the Kupot Cholim), information is transferred on a regular basis from the treatment frameworks to the Kupot Cholim, which are committed to all the rules of Maintaining Medical Confidentiality in Israel.
- In most clinics, in addition to Hebrew, there are also Russian or English speaking professionals. Arabic-speaking professionals can be found in clinics in Arab communities or in mixed cities.
- You can find out about professionals who speak different languages by contacting the clinics by phone.
- The course of treatment, in terms of medication, duration and scope of therapy sessions and intervention, is determined by professional considerations, professional urgency and based on services included in The Healthcare Basket.
- Treatment should not be started before a treatment plan has been prescribed and written. The treatment plan should be formulated in cooperation with the patient and with his consent.
Laws and Regulations
- The National Health Insurance Law
- The Patients' Rights Law
- Mental Healthcare Clinic Services Procedures 70.002 from 01.01.2013
- Assistant Director for Overseeing the Kupot Cholim and Health Services circular no. 2/15 from 18.05.2015 - The mental healthcare reform - deductibles and publicizing the role of the Kupot Cholim.
- Mental Healthcare Clinic Services Procedures on the Ministry of Health website.
- Original information for this page was written by the Israel Medical Association
- English translation and maintenance by The Shira Pransky Project.