Introduction:

Anyone who has spent time abroad or has been exposed to a verified corona patient is required to go into quarantine for 14 days and report so immediately to the Ministry of Health
A person with a fever above 38° Celsius is required to quarantine (even if he has not returned from abroad or been exposed to a confirmed corona patient), for two days after the fever goes down
Violating the Ministry of Health's quarantine requirement is a criminal offense punishable with up to 6 months in prison or a fine
To clarify whether you are required to enter quarantine and any other quarantine related questions contact the Ministry of Health call center at *5400
For information on who has to enter quarantine see the Ministry of Health's website on the coronavirus as well as the guidelines on the Ministry of Health website
For the Ministry of Health guidelines for those who are in quarantine see 14 guidelines for 14 days in quarantine on the Ministry of Health website

According to the Ministry of Health guidelines, instructing people who have returned from abroad or who have been exposed to a confirmed coronavirus patient must quarantine for 14 days.

  • A person with a fever above 38° Celsius is required to quarantine, even if he has not returned from abroad or been exposed to a confirmed corona patient. He must take his temperature twice a day and record it. He may come out of quarantine after his temperature is no more than 37.5° for two consecutive days.
  • A person may not enter the public space at all and may not visit any public places including: educational institutions, work places, public transportation, entertainment and shopping centers, hospitals and health clinics.
  • A person who develops symptoms of the coronavirus such as: fever above 38 Celsius, cough, difficulty breathing or other respiratory symptoms may only go to a health clinic or hospital after contacting the medical institution ahead of time to coordinate the arrival. The sick person must cover his nose and mouth with a mask or other fabric and avoid touching anyone around him. He should also avoid taking public transportation.
Warning
Failure to stay in quarantine is considered a criminal offense. Violation of a quarantine order in punishable by up to 6 months imprisonment or a fine.

Target Population and Preconditions

  • Anyone that has returned from abroad.
  • Anyone who was exposed to a confirmed coronavirus patient, in the following situations:
    • One who was in a patient's presence for at least 15 minutes and was withing less than 2 meters. If the identity of the patient is unknown and there is concern that you shared the space with them for at least 15 minutes then quarantine is required.
    • Working close to a patient or being in the same classroom as a patient.
    • Travel with a patient on any form of transportation.
    • Living with the patient.
    • Physical contact with a patient (for example a handshake).
  • A person with a temperature above 38°.
  • For additional information regarding who is required to quarantine, see the Ministry of Health website.

Who and how to contact

Stages of the Process

Tip
For any questions related to coronavirus contact the MADA call center at 101 or the Ministry of Health call center at *5400

Please Note

Attention
The Ministry of Health and Biolong ltd. have launched an app providing information and support regarding the coronavirus. Through the app people in quarantine can report symptoms daily directly to their HMO and can report additional information if they are found to be sick with or carriers of the virus. For additional information see Application for Information and Support Regarding Coronavirus.

An employee who catches coronavirus during or as a result of his work


Government Agencies

Government Agencies Call Center Expedited Services
The Ministry of Health Kol HaBriut hotline ‎[tel:*5400 *5400 ]
Municipal Hotline (in most cases) 106
Home Front Command Call Center for Civil (non-medical) Emergencies 104
Employment Services ‎‎*9687 Initial online report to the employment office
The National Insurance Institute *‎[tel:*6050 *6050 ] Unemployment pay claim online claim form
The Agency for Small and Mid-size Businesses Maof businesses hotline ‎[tel:*8794 *8794 ]
SHAYAL (Guidance for Citizens) 118 (Unemployment, unpaid leave, consumerism etc.) Contact through Facebook
The Ministry of Labor, Social Affairs and Social Services Social Services hotline 118
The Israel Tax Authority
  • Tax authority call center (general) ‎*9848
  • Property tax call center ‎*4954
The Population and Immigration Authority National Information and Service hotline ‎[tel:*3450 *3450 ] Online contact form on corona related topics for foreign workers/Palestinians
The Ministry of Education *Hotline for Parents and Students
The Office for Social Equality Senior Citizens center hotline ‎[tel:*8840 *8840 ] Online contact for for the senior citizens center
The Authority for the Rights of Holocaust Survivors Holocaust Survivors Services Center hotline ‎[tel:*5105 *5105 ]

Aid Organizations - Designated Centers

Information, Guidance and Support

Organization Center details and website link Hotline number
United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
The New Workers Union (Histadrut) Information hotline regarding rights in the workplace during the coronavirus crisis *2383
"Be-Atzmi" On My Own Emergency hotline for coping and support in the area of employment *2119
The Israel Bar Association Initial legal assistance in issues related to family, labor, National Insurance and execution laws 050-5588072 (whatsapp)
Chasdei Lev Hotline for Tools and Tips for Good Financial Family Conduct 077-3377930 ext. 3
Israel Consumers Council Consumer Services Hotline 1-700-727-888
Tene Briut Amaharit Hotline for Coronavirus Related Questions (prevention, protection and Ministry of Health guidelines). Sun-Thurs 8:00-21:00 04-6323544
Rotem Center and Yated Program Yated Call Center for Adolescents in Hebrew and Arabic List of call center numbers
HMO Emotional Support Hotlines "Clalit"

"Maccabi" "Meuechet" "Leumit"

* ‎*2700 extension 8, 3
  • *3555 extension 1
  • *3833 extension 8
  • *507 extension 9
Eran and the Israel Trauma Coalition Help hotline for those suffering from corona related anxiety 1201 ext. 6
Tamar - Eran and the Israel Trauma Coalition Arabic help hotline for those suffering from corona related anxiety 1201 ext. 2
Sahar - Online Assistance and Support Digital support and emotional assistance for people in emotional distress
"A New Dawn in the Negev" Emergency hotline for the Bedouin population to help cope with the coronavirus crisis The hotline is open on Sun.-Thurs. from 10:00-16:00. 08-9966561
ENOSH Hotline for parents and adolescents age 12-25 suffering from emotional crisis 054-9299723

Assistance for those in home quarantine

Organization Center details and website link Hotline number
Appleseeds Academy in conjunction with the Ministry of Social Equality and other organizations Assistance for people people who need help with technology (Using Zoom, filling out online forms, etc) *055 -2750238 for Hebrew (call the number or text the word "help")

*055 -2750239 for Arabic (call the number or text the word "help")

United Hatzalah, Israel Association of Community Centers, and Lev Echad Emergency Hotline for Humanitarian Assistance During the Corona Crisis 1221 (no star)
Yad Sarah Delivery of medical equipment to the house 02-6444639
Lev Echad Assistance with shopping, gathering medications etc. 02-6762044
Friends for Health Medications for Home-bound Individuals 054-7123930
Dor L'dor Personal assistance for senior citizens who are worried about leaving the house *3284

Additional Information


Laws and Regulations

Additional Publications


Credits

English translation and maintenance by The Shira Pransky Project.