According to Section 30 of the Equal Rights for People with Disabilities Regulations (Service Accessibility Modifications), individuals with disabilities are entitled to receive services from a public body with a personal escort provided by that body to help them orient themselves and go anywhere they need to go in order to receive the desired services.
- According to this section, a "public body" is defined as any government office (including its various sub-units), the Knesset, local authorities or corporations established by virtue of a law/regulation.
- Personal escorts provided by the service provider must accompany individuals with disabilities for as long as they are in that public place.
Who is Eligible?
- People with disabilities - According to Section 5 of The Equal Rights for People with Disabilities Law, a person with disabilities is defined as anyone with a physical, emotional or intellectual disability (including cognitive disorders), which significantly limits the level of functioning in one or more fields.
What is a Public Service?
- According to Section 19j of the Equal Rights for People with Disabilities Law, a public service is any service provided by a public body or in a public place.
- Public Place:
- "Public place" is defined in Section 19g of the Equal Rights for People with Disabilities Law.
- As a rule, a public place is any place where services are provided to the entire population or to a non-specific segment of it.
- Public Body:
- "Public body" is defined in Section 5 of the Equal Rights for People with Disabilities Law.
- According to Regulation 30, the public bodies required to provide a personal escort to people with disabilities are government agencies (including all subordinate units and offices), the Knesset, local authorities, and corporations established by virtue of a law/regulation.
How to Claim It?
- The institution where a personal escort will be needed must be contacted at a reasonable time in advance in order to allow for the proper arrangements to be made.
- For a comprehensive categorized listing of aid organizations offering assistance and support for people with disabilities, see: People with Disabilities/Aid Organizations.
Laws and Regulations
- Equal Rights for People with Disabilities Regulations (Service Accessibility Modifications), 5773-2013 (on the Nevo website) - Regulation 30
- The Equal Rights for People with Disabilities Law - Sections 1, 2, 5, 7, First Addendum, Second Addendum
- English translation and maintenance by The Shira Pransky Project.