Patients are entitled to know the identity and position of anyone treating them.
- Healthcare professionals must identify themselves verbally and by means of an identification tag.
- If a treating medical professional does not identify him/herself, a complaint may be submitted to the hospital ombudsman or the health plan ombudsman.
Who is Eligible?
- All patients receiving medical treatment.
How to Claim It?
- Healthcare professionals must identify themselves verbally and by means of an identification tag:
- All healthcare professionals must wear an identification tag in a prominent place that has their name and the medical facility's emblem.
- The identification tag must at least include the following details:
- First and last name
- National identification number (teudat zehut), facility employee number or some other identification number, with an indication of the type of identification number next to it
- Up-to-date picture
- All employees must identify themselves to the patient by name and position before beginning any treatment, care or procedure. For example, before surgery, the patient must be given the details of the doctor who will be performing the surgery.
- Treating medical professionals must identify themselves verbally to patients who are unable to read the identification tag due to their medical condition, age, or any other reason. If necessary, treating medical professionals must identify themselves to patients' family members or representatives.
- For a comprehensive categorized listing of healthcare organizations offering assistance and support, click here.
- The Ministry of Health
- The Ministry of Health's Health Voice Call Center: *5400
- The National Insurance Institute
- The National Health Insurance Law Ombudsman
Laws and Regulations
- The Patient's Rights Law - Section 6
- Ministry of Health Director Circular 12/2001 from 09.05.2001 - Means of identification for treating medical professionals and healthcare workers
- Ministry of Health Director Circular 22/2001 from 25.10.2001 - Amendment to Ministry of Health Director Circular 12/2001
- Original information written by the IMA.
- English translation and maintenance by The Shira Pransky Project.