Who is Eligible?
- All patients are entitled to receive medical information from the medical record from their care provider or from the relevant medical facility. This includes the right to make personal copies.
- Per patient request, all care providers and medical facilities are obligated to provide patients with medical information from the medical record and allow patients to receive copies of medical records.
How to Claim It?
- For information on obtaining medical information from the medical record, see the Obtaining Information from the Medical Record page.
- Care providers are permitted to refuse to provide medical information to a patient, or choose to provide partial information if they believe that the information may be severely damaging to the patient's mental or physical health, or pose a life-threatening risk. If a care provider has decided to refrain from providing a patient with information from the medical record, the ethics committee approval is required. As such, care providers are obligated to report such a decision immediately to the ethics committee, and attach the information that was not provided to the patient, along with the care provider's reasons for not disclosing the information.
- Family members of someone who has passed away are entitled to review the medical records of the deceased.
- For a comprehensive categorized listing of healthcare organizations offering assistance and support, click here.
- The Ministry of Health
- "Kol Habriut" - The Ministry of Health's telephone hotline *5400.
- The National Insurance Institute
- The National Health Insurance Law Ombudsman
Laws and Regulations
- The Patient's Rights Law, 5756-1996, Section 18
- Guide on how to maintain the right to privacy - The Ministry of Justice's Protection of Privacy Authority.
- Original information written by the IMA.
- English translation and maintenance by The Shira Pransky Project.